For more than 15 years, we have partnered with clients to provide more than 1,900 Application Support and Maintenance custom solutions, including, but not limited to: Adobe Creative Cloud Suite, Biomarker Intuitive Tracking, Cell Profiler, Chem Office, GeneData Refiner Genome, GetHelp Mobile Application, iLearn… and many more.
A recent survey of 300 CIOs from US revealed that ASM now accounts for 38% of a large organizations’ overall IT budget each year. Based on the IT expenditure of Fortune 2000 companies this equates to $11.3 million per organization annually.
Against this backdrop it’s not surprising that IT departments are also finding it increasingly difficult to prioritize application problems and/or service requests. Indeed 88% of the large enterprises surveyed admitted they found prioritization a challenge. At the same time, with IT underpinning a number of business functions, 90% of respondents said that resource and skills restraints were making it difficult to align business and IT objectives.